Privacy Policy

DRAFT — PENDING LEGAL REVIEW

This document is a template and has not been reviewed by legal counsel. It is provided for illustrative purposes only and should not be relied upon as a legally binding policy until reviewed and approved by qualified legal professionals.

Last updated: [DATE]

1. Introduction

Pitonset ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading automation software and services ("Services").

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, and password when you create an account
  • Contact Information: Information you provide when contacting us for support
  • Payment Information: Billing details when you subscribe to paid plans (processed by our payment provider)

2.2 Information Collected Automatically

  • Usage Data: How you interact with our Services, including features used and trading strategies created
  • Device Information: Browser type, operating system, device identifiers
  • Log Data: IP address, access times, pages viewed, and referring URLs

2.3 Information from Third Parties

  • Brokerage Data: When you connect your Alpaca account, we receive access to your account information, positions, orders, and trading history necessary to operate the Services. We do not receive or store your Alpaca login credentials.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Execute trades according to your strategies
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and support requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent or unauthorized activities
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party vendors who perform services on our behalf, such as:

  • Cloud hosting and infrastructure providers
  • Payment processors
  • Analytics providers
  • Customer support tools

4.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or government request.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

5. Brokerage Account Access

When you connect your Alpaca brokerage account:

  • We use OAuth 2.0 for secure authentication
  • We receive a token that allows us to execute trades on your behalf
  • We never see, store, or have access to your Alpaca password
  • We access only the data necessary to operate the Services
  • You can revoke our access at any time through your Alpaca account settings

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication requirements
  • Monitoring for unauthorized access

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide you with the Services
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a portable copy of your data
  • Opt-out: Opt out of marketing communications

To exercise these rights, contact us at hello@pitonset.com.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect and how it is used
  • The right to delete your personal information
  • The right to opt out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

10. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Understand how you use our Services
  • Improve our Services
  • Provide analytics

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Services.

11. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. Children's Privacy

Our Services are not intended for children under 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will delete it promptly.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website or through the Services. Your continued use of the Services after such changes constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: hello@pitonset.com

This is a DRAFT document. Do not rely on it as a legally binding policy.